Facial Cleansers

Frequently Asked Questions About Cleansers

• What do facial cleansers do?

  “They remove debris, excess oil, makeup, and dead skin cells while prepping your skin for serums and moisturizers,” says Steph Scalet, Global Aesthetics Lead.

• Is face wash a cleanser?

  “Yes. ‘Face wash’ and ‘facial cleanser’ are often used interchangeably. Whether gel, cream, or milk, a balanced cleanser leaves your skin clean and soft,” says Steph Scalet.

• Do you need a cleanser and a face wash?

  “Not necessarily—find one that works for you. Many customers prefer different cleansers for morning and evening or swap formulas seasonally,” says Steph Scalet.

• Can you use a hydrating cleanser for combination skin?

  “Absolutely. Even oily zones can be dehydrated. A hydrating gel or cream cleanser helps balance oil without stripping,” says Steph Scalet.

• Which is better: foam or gel cleanser?

  “It depends on your skin type. Gel and foam formulas are great for oily or acne-prone skin, while creams and milks suit dry or sensitive types,” says Steph Scalet.

• What type of face cleanser should I use?

  “Let your skin concerns guide you. Whether targeting breakouts, hyperpigmentation, dryness, or dullness, choose a product that supports your skin and your goals,” says Steph Scalet.

• What is gel cleanser used for?

  “Gel cleansers deeply clean while refreshing and balancing skin—especially helpful for those managing oil or acne,” says Steph Scalet.